National Care Link | How It Works

How it works

STEP 1

Get in touch to Book a Private Doctor, a Private Nurse or Private Medical Specialist now.

Select the date and time you would like your health care professional to turn up

Home visit arranged IMMEDIATELY.

STEP 2

National Care Link will link you with the Healthcare Professional that match your requirements.

All our Professionals supplied are experienced, friendly, background-checked, and insured.

STEP 3

We will confirm your appointment and take payment electronically and securely.

An experienced, fully-vetted professional will show up at your family doorstep

Deliver the agreed care AND

Together We Care.

Payment Flow
Explanation

Paying for services is very simple, fast and secure through WorldRemit direct into our eco-cash account. With this online payment system you can send money online anytime, from anywhere in the world. Sending money to National Care Link through WorldRemit is quick, simple and secure. Please follow these three easy stages on WorldRemit after setting up your free WorldRemit Account.

Our Payment Partners

STEP 1

Select Zimbabwe as the country you are sending money to, select Mobile Money Transfer as the method you would like National Care Link to receive the money and how much you want to send. WorldRemit will indicate their fees and guaranteed exchange rates.

STEP 2

Add National Care Link as a recipient by entering our name, address and other relevant information including our EcoCash account number (Details provided on placing a booking).

STEP 3

Send money by deciding how you would like to pay for the transfer then confirm the amount. Both you and National Care Link will get notifications by SMS/e-mail when the money is sent and received.

Book A Professional

Follow‑Up After Consultation

At National Care Link, care does not end with the consultation. We believe that consistent follow‑up is essential to achieving the best outcomes for our clients and their families.

Personalised follow‑up dates are given after each consultation, based on test results, treatment course, and routine monitoring.

Specialised cases, such as surgery, follow‑up is arranged in line with recommended NICE guidance to ensure safe recovery and continuity of care.

Ongoing engagement matters — while it is common to disengage once feeling better, often due to cost or lack of knowledge, this can negatively affect long‑term outcomes.

⁠Support and reassurance are always available. We provide clear information and compassionate guidance so clients understand the importance of staying connected to their care journey.

Personalised follow‑up dates are given after each consultation, based on test results, treatment course, and routine monitoring.

Specialised cases, such as surgery, follow‑up is arranged in line with recommended NICE guidance to ensure safe recovery and continuity of care.

⁠Support and reassurance are always available. We provide clear information and compassionate guidance so clients understand the importance of staying connected to their care journey.

Ongoing engagement matters — while it is common to disengage once feeling better, often due to cost or lack of knowledge, this can negatively affect long‑term outcomes.

Our role is to take away the stress of managing follow‑up, ensuring that every client receives timely reminders, trusted advice, and the confidence that their health is being monitored with diligence and care.

Medication Delivery

Prescription Issued by an NCL Doctor

When a client is seen by one of our National Care Link doctors, a prescription is issued immediately.

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The client can take this prescription to any pharmacy of their choice.

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However, we understand the challenges many families face:

Relatives abroad often need time to arrange payment
Pharmacies may not have all prescribed items in stock
Clients may need to visit multiple pharmacies to complete their medication list

We remove these barriers.

Seamless Pharmacy Coordination

National Care Link has established partnerships with trusted, reliable pharmacies.

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With the client’s permission, we can:

Coordinate directly with our partner pharmacies
Ensure all prescribed items are sourced
Arrange for the diaspora relative to pay securely and promptly

This means no delays, no pharmacy-to-pharmacy searching, and no stress for the client.

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Prescriptions From Any Doctor

Even if the prescription was not issued by an NCL doctor, we can still help.

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If a client is struggling to find their medication or complete their prescription, they can send it to us.
Our team will:

Verify the prescription
Source the medication through our partner network
Arrange payment with the relative abroad

Home Delivery (Optional)

For added convenience, once we have the prescription and the medication is ready, we can deliver it directly to the client’s home for a small delivery fee.

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This service is ideal for: